Buyers of incident response (IR) services are confused about what they’re getting. Why? Because providers — such as security product companies, consultancy firms, cloud providers and managed security services providers (MSSPs) — define incident response differently. Offerings, quality, pricing, tools and expertise vary. Evaluation and comparison are difficult, especially when free and/or unlimited services are in the mix.
This whitepaper helps you decipher IR definitions, claims and offers, and identify the right questions to ask as you navigate the confusion. You’ll learn: