The managed security services provider (MSSP) industry is growing at about 12% per year. This makes sense. Demand is increasing as more organizations turn to MSSPs.
Reasons vary as to why they outsource, but common benefits are:
With hundreds of MSSPs from which to choose, how do you go about selecting one that is a good fit for your organization? Thinking in terms of people, processes and technology is a good first step, but where you go from there can be a challenge when you attempt to answer questions like:
Another important thing to keep in mind is that not all MSSPs are adapting to the constant changes in networks, endpoints, cloud, data protection techniques and threat actor sophistication. Also, some MSSPs rely on fear, uncertainty and doubt (FUD) to win business, reinforcing negativity and amping up the pressure to make decisions.
All of the above is why we identified 10 qualities that we think should be the core of an MSSP interview and selection process.
A list is just a list unless you can drill down to what’s behind each of the qualities. And know which questions to ask so you can get the answers you need to evaluate options. For this, we have developed two options to help aid your process: A MSSP white paper that explains each of the 10 qualities in depth and provides questions or a MSSP checklist of the questions to ask potential MSSP partners—and why.
Either one will help you think about cybersecurity and MSSPs more broadly, and in the context of a constantly changing threat landscape. A true MSSP partner will help you manage and mitigate threats based on a security program customized to your unique risk profile, point of view and business/industry requirements.