Buyer’s Guide: 6 Questions to Ask When Evaluating an MSSP’s MDR Services

Security professionals are experiencing alert fatigue and are looking for a solution that supports faster response times. Your team may also be struggling with managing multiple, disparate security tools and to provide 24x7x365 monitoring and triaging due to the IT security talent shortage. In fact, in a recent Ponemon study, researchers found 30% of organizations deploy more than 50 tools and technologies for security, and 45% use more than 20 tools when specifically investigating and responding to a cybersecurity incident.  

Pair that with a cybersecurity talent shortage that’s clocking in at more than 714,000 job openings in the United States alone, and you’ve got a situation that’s becoming untenable for many organizations. So how do companies and IT teams address these ongoing challenges? One of the ways to take the pressure off is by engaging a knowledgeable third-party, such as a managed security services provider (MSSP) that offers managed detection and response (MDR) services 

MDR can address security professionals’ biggest challenges

MDR combines advanced threat detection technologies, finely tuned processes for monitoring those, and automation to quickly distill high volumes of data and focus attention on true threats. With 24x7x365 monitoring to aid threat hunting and remediation efforts, MDR gives organizations the capabilities they need to keep their environments secure.  

Picking the MSSP with the right MDR services

With hundreds of MSSPs to choose from, how do you know which one is a good fit for your organization? Not all MSSPs’ MDR services are the same, so it’s important to be thorough when you’re evaluating potential providers. And that’s why we’ve created this buyer’s guide. In the guide, you’ll find all the questions you need to ask, covering topics such as: 

  • The flexibility of the MDR solution 
  • Balance between human intelligence and technology 
  • The onboarding process 
  • The technologies supported by the MDR solution 
  • The types of automations it offers 
  • How the MDR solution leverages threat intelligence 

Download the buyer’s guide today >