Global Deployment

Online Installation and Integration

Throughout the entire process of the installation and integration of your network security equipment, Nuspire Networks is there to assist you with feet-on-the-ground and specialists on the phone for around-the-globe support. Every requirement to ensure a seamless integration will be met and exceeded. Nuspire is constantly upholding the best interest of your company, employees, and clients; from verifying technology integration between your business and theirs to actively managing your network to provide reliability and efficiency. Nuspire shines in their ability to roll out complex technologies to clients looking for protection in all global regions.

  • Coordination and provisioning of customer provided Internet access services
  • Coordination, tracking, staging and verification for all customer provided venue equipment
  • Back-up equipment warehousing and logistics for 'hot swap' program in event of hardware failure
  • Configuration and testing of equipment
  • Technical assistance call center services required for issue escalation and problem resolution
  • Setup and installation, including hardware placement, structured cabling, wireless survey, systems configuration, troubleshooting and testing
  • Network components and comprehensive network security through management of an onsite firewall
  • Monitoring of all network components during event and responding to issues as required
  • Proactively manage network routers to ensure network reliability and efficiency

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Security Consulting

Keeping up with government required network compliance updates – and the risks associated with failing to honor those rules – is a large undertaking if done internally. Nuspire is in your corner, keeping you updated about compliance, technology, and solution management challenges. In addition to being ahead of the game, clients have 24/7/365 access to Nuspire’s expert call center support services and Technical Assistance Center.

Franchise Program

Many corporate organizations face the challenge of assisting their franchisees, or independent branches, tackle complex problems such as network management, monitoring, and security risks. Often, the franchisee does not have the resources or expertise in place to manage a network. Consequently, headquarters may not have a working knowledge of the franchisee's infrastructure and/or no way to affect its network. Nuspire has developed a comprehensive solution to meet the needs of both organizations.

Nuspire can construct a customized franchise program to assess, survey, consult, and remediate franchise infrastructure issues. The programs can be developed to utilize online tools, network consultants or even onsite technicians. Programs are designed for thousands of franchisees on a national or global scale.

Project Management

The key to success is the ability to manage projects efficiently and effectively. This takes strong skills and experience from people and teams that have succeeded in taking projects from inception to completion. 

All Nuspire contracts and services are implemented by Nuspire's award-winning project management team. Nuspire's project managers utilize proven methodologies and a custom web based tool, trax™, to deliver IT solutions that meet the business, timing, and technology needs of enterprise clients. During solution design, rollout, and ongoing support, a dedicated project manager will be responsible for:

  • Coordinating, provisioning, tracking, and maintenance of all installed hardware and services
  • Maintaining a centralized knowledge base for each location, project, vendor and customer
  • Ticket tracking, problem response, and resolution in real-time
  • Problem Resolution Systems
    • All problems are ticketed and monitored, maintaining up-to-date documentation until the problem is resolved
    • Coordination of activities to implement Toll Free (800, 888) support numbers
    • Onboarding of IT consultant programs to assist enterprise project rollouts
    • OEM developed and supported services and delivery methods
    • Single point consulting, provisioning, and fulfillment center while managing and monitoring all service vendors

Global Capabilities

Nuspire is often given the challenge of implementing managed network security services for customers with locations throughout the world. The challenges involve network configuration, deployment, installation, and management from the Nuspire Security Operations Center. Nuspire pre-configures devices, ships them to end locations, and provides installation services by utilizing a combination of onsite and remote technicians. During global deployments, Nuspire seamlessly overcomes language barriers, customs issues, and time zone challenges.

Global Capabilities

 

To learn more about Nuspire's award-winning professional services, contact us by completing the form below.

 


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