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Commerce, MI - March 7th 2011
Sistemas Avanzados de Tecnología, S.A, (SATEC) is a Spanish global technology solutions integrator specializing in advanced services associated with new information technologies. Multinational companies face unique challenges such as language barriers or on-site support in multiple countries. Nuspire Networks has over a decade of experience providing critical network management, monitoring, and security services to many of the world’s largest organizations in over 80 countries. SATEC turned to Nuspire’s expertise and resources to support a remote location in Brazil.
“SATEC did not have any contacts in Brazil, so we went to Nuspire because we knew that they could provide the highest levels of service and support we needed done locally,” said Nuria María Varela Rivas, SATEC.
The project involved Nuspire deploying an on-site technician to the Brazilian remote SATEC location to support a network critical hardware component. Nuspire being a multilingual organization assigned one of its international project managers to the SATEC project. The project, from start to finish, involved project coordination in Spanish, English, and Portuguese. SATEC has expressed they were very impressed with the level of service, expertise, and support Nuspire provided on the project and they looked forward to doing future business with Nuspire Networks.
“It was a pleasure to work with SATEC, the communication between the two companies was excellent! I am very pleased with the overall result of this project and I am delighted that I could assist,” said Jackie Serecin, Nuspire’s international project manager.
SATEC, Sistemas Avanzados de Tecnología, S.A, is a Spanish global technology solutions integrator specializing in advanced services associated with new information technologies. Since 1987, they have been cooperating with their clients to innovate their processes, resources and technologies thereby contributing to change, productivity and business competitiveness.